Toyota Case Study
Order Description
Overview
You are an organizational change consultant—or “OD consultant”—and have been hired to assist with organizational diagnosis. Your analysis will be from YOUR OWN perspective role playing as the OD
consultant. Put yourself in the OD CONSULTANT role. Your responses to the case questions indicated in this set of instructions will be based on your reading of your textbook and from your research
on the company in the online library.
How would you evaluate the data collection process used by the organizational change/OD consultant?