Topic: Critically evaluate Hugh Willmott’s (1993: 526) claim that “corporate culturism endeavours to secure control by managing the impression of respecting the distinctiveness and individuality of each employee”. In your essay, include insights drawn from this
Order Description
The coursework question is asking you to write an essay that looks at a claim by Hugh Willmott in
his 1993 paper, namely this:
“corporate culturism endeavours to secure control by managing the impression of respecting the
distinctiveness and individuality of each employee”
In order to approach this question, you should read the article carefully to see what he argues,
and think how this relates to the themes we have covered in the module so far. These themes have
all been related to the different psychological assumptions that management practices can be based
on. We have looked at two main sets of assumptions, the humanist view of the mind and the
mechanistic/behaviourist view of the mind. Lecture 1 discussed the former, lecture 2 looked at the
historical context of the latter and lecture 3 discussed the theoretical basis for the latter. When
reading the article, consider how these themes are of relevance to what Willmott is saying.
The questions asks you to critically evaluate Willmott’s statement. The statement addresses how the
management of corporate culture relates to the individuals in the workplace, how it addresses them.
As part of your critical evaluation you should:
• Convey Willmott’s general argument in the paper
• Examine what assumptions are being made in terms of management
psychology (which is what the module is on, of course)
• Express your own views on Willmott’s argument, and support these with the
appropriate academic sources and evidence.
Hugh Willmott’s main argument
Willmott’s article is a critical indictment of those management writers and managers who propose
the management of organisational culture as a way of raising productivity. He calls such management
“corporate culturism”, and he sees it as a disingenuous way of giving employees more autonomy and
freedom in the workplace. While such management of corporate culture pretends to create a more open
and democratic workplace, Willmott argues it is actually fully aimed at reshaping the thoughts and
feelings of employees to be in line with corporate aims. Make sure that you convey in your essay
how and why Willmott makes these points, and what the implications are.
Assumptions in terms of management psychology
As I mentioned above, this relates to lectures 1 to 3 (though further lectures will also address
this). The section in Willmott’s article that deals very directly with the psychology that
underpins corporate culture management can be found on pages 523- 526. Now, this is what Willmott
argues underpins such management theory and
practice. This is what he argues is the psychological basis of such management, what the managers
who use such approaches assume in terms of the human mind.
There is also the question of what Willmott himself assumes about the mind of the individual. Can
you work that out? And if so, where and how does he give indications of this in the text? Is there
a difference in terms of his psychological notion of the individual as opposed to that within
corporate culturism? Or are is objections mainly about the ethics of corporate culturism?
Your own argument
A critical evaluation implies that you critique Willmott’s argument. This means that you have to
form an opinion of what he is saying, by examining the evidence he brings to the table and drawing
on evidence of your own (i.e. academic sources) to support your own position. There are many
different options here, and it really comes down to what your line of thinking is.
Some lines of argument could include:
• The viability of culture management in organisations. Is it usually successful?
• The ethics of culture management. Is it acceptable to management people’s
‘hearts and minds’ in the workplace?
• The psychological argument. What makes people tick and how does that affect
our view of the management of culture?
But many other ways of engaging with his views are possible. These are merely the most obvious ones
in terms of the assignment. It is important that you link your own argument back to your assessment
of the psychological underpinnings that you analysed earlier.