The role of technology and KM

References 1. Walsham, G. (2001). Knowledge Management: The Benefits and Limitations of Computer Systems. European Management Journal, 19, 599-608. 2. Butler, T., & Murphy, C. (2007). Understanding the design of information technologies for knowledge management in organizations: a pragmatic perspective. Information Systems Journal, 17(2), 143-163. Questions Using the above references as a theoretical background, summarise and discuss the benefits and limitations information technologies for knowledge management.