The Organization Public Relations Framework of City Football Group

List of Public Relations and Media Stakeholders
List of Public Relations and Media Goals & Objectives (Long Term)
Sectors/Departments involved in Public Relations and Media
PR & Media Flow Model
Public Relations Strategic Plan/Project of City football group

Research Methods, Target Audience & Objectives
Media Strategies & Communication Tactics (Platforms & Media Framework)
Prototype / Example
Evaluation Tools (What is success?)
Integration with Strategic Management (Long Term Goals & Objectives)
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Full Answer Section

     

xternal Stakeholders:

  • Media: Broadcasters, journalists, online publications, influencers
  • Fans: Season ticket holders, general supporters, international fan clubs
  • Sponsors: Commercial partners, kit suppliers, financial institutions
  • Community: Local residents, charities, educational institutions, government agencies
  • Investors: Shareholders, potential suitors

Public Relations and Media Goals & Objectives (Long Term)

Overall Goal: Establish City Football Group as a globally recognized and respected sporting organization, admired for its on-field success, community engagement, and commitment to social responsibility.

Objectives:

  • Increase brand awareness and reputation: Improve recognition and positive perception of CFG and its clubs across international markets.
  • Drive fan engagement and loyalty: Enhance fan experience, boost supporter attendance, and build strong relationships with global fan communities.
  • Secure and retain major sponsorships: Attract and maintain lucrative partnerships with brands aligned with CFG's values.
  • Generate positive media coverage: Secure favorable media attention for CFG's initiatives, achievements, and social impact programs.
  • Strengthen community relationships: Actively engage with local communities, support development programs, and promote positive social change.
  • Showcase City's playing philosophy and talent development: Highlight CFG's commitment to attractive football, youth development, and player excellence.
  • Maintain financial sustainability: Utilize PR and media strategies to boost revenues and secure long-term financial stability for CFG and its clubs.

Sectors/Departments Involved in Public Relations and Media

  • Global Communications Department: Oversees overall PR strategy, media relations, crisis management, and internal communications.
  • Marketing Departments across Clubs: Implement brand-specific marketing campaigns, manage social media, and drive fan engagement initiatives.
  • Commercial Teams: Generate sponsorship deals and collaborate with partners on PR activations.
  • Community Engagement Programs: Develop and manage community initiatives, facilitate media involvement, and build relationships with local stakeholders.
  • Player and Staff Interviews: Media training and support for players and staff to ensure consistent messaging and positive media interactions.

PR & Media Flow Model for CFG

  1. Define Key Messages: Develop clear and consistent messaging aligned with overall PR goals and individual club strategies.
  2. Target Audience Segmentation: Identify and segment target audiences (media, fans, sponsors, community) to tailor communication strategies.
  3. Content Creation: Generate engaging content (press releases, interviews, social media posts, videos) aligned with key messages and audience preferences.
  4. Media Relations: Build and maintain relationships with key journalists and media outlets, pitch stories, and facilitate media access.
  5. Social Media Engagement: Utilize social media platforms to connect with fans, share news, and promote club initiatives.
  6. Community Outreach: Organize events, partner with local organizations, and actively engage with community members.

Sample Answer

   

nternal Stakeholders:

  • City Football Club (CFC) team and management: Players, coaches, CEO, board of directors
  • CFG ownership and leadership: Sheikh Mansour bin Zayed Al Nahyan, Khaldoon Al Mubarak
  • Other CFG clubs: Manchester City Women, New York City FC, Melbourne City FC, Yokohama F.Marinos, Girona FC, Lommel SK, Montevideo City Torque, Sichuan FC
  • Employees across all clubs: Marketing, communications, community engagement, commercial staff