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The Internal Environment
Operations and Logistics
Provide a one-page detailed report of your strategic audit company's products, services, and manufacturing facilities.
Do they produce their products internally or have them outsourced?
If they are service-oriented, how are these services provided and what resources do they use? An example would be a healthcare provider of medical staff who works in a hospital, but the hospital is not owned by your company.
What is their logistics set up and/or how are their goods and services transported and supplied to the customer?
Human Resource Management (HRM)
Examine your company's workforce.
How many employees do they have?
What benefits do they offer?
Are they union or non-union?
What are the working conditions (especially if they have facilities in other countries)?
Have they been protested by human rights groups for employment practices, or fined by the government?
What is your strategic audit company's human resource office's overall mission or goals?
Information Technology (IT)
Explain how your company incorporates Information Technology into its business model.
Are administrative and customer services automated?
Are the manufacturing and logistics systems automated?
What IT trends do they follow and what is the future outlook for your company's IT utilization?