The Internal Environment

  1. Operations and Logistics
  • Provide a one-page detailed report of your strategic audit company's products, services, and manufacturing facilities.
  • Do they produce their products internally or have them outsourced?
  • If they are service-oriented, how are these services provided and what resources do they use? An example would be a healthcare provider of medical staff
    who works in a hospital, but the hospital is not owned by your company.
  • What is their logistics set up and/or how are their goods and services transported and supplied to the customer?
  1. Human Resource Management (HRM)
  • Examine your company's workforce.
  • How many employees do they have?
  • What benefits do they offer?
  • Are they union or non-union?
  • What are the working conditions (especially if they have facilities in other countries)?
  • Have they been protested by human rights groups for employment practices, or fined by the government?
  • What is your strategic audit company's human resource office's overall mission or goals?
  1. Information Technology (IT)
  • Explain how your company incorporates Information Technology into its business model.
  • Are administrative and customer services automated?
  • Are the manufacturing and logistics systems automated?
  • What IT trends do they follow and what is the future outlook for your company's IT utilization?