The impact technology has on control.
1) Explain the impact technology has on control.
2) Do you believe that management and unions must always be on opposite sides of the productivity issue? Why or why not?
Sample Answer
Technology has had a major impact on control in the workplace. In the past, control was largely achieved through direct supervision. Managers would watch their employees closely and intervene if they saw any problems. However, technology has made it possible for managers to control their employees in a more indirect way. For example, managers can use performance monitoring software to track their employees’ productivity and to identify any areas where they need improvement. They can also use communication technology to stay in touch with their employees and to give them feedback.