Create a new job description for a store manager position and develop a succession plan strategy (6 pages) for those who seek a promotion into supervisory and management positions, either for FFH or within your own workplace.
Introduction
View the FFH Organization Structure and Job Description for Succession Planning | Transcript multimedia. This interactive has information on FFH's assistant store manager position, two assistant store managers, four shift supervisors, twelve department supervisors, and assistant department supervisors. These roles and job requirements support this assessment.
If you choose to use your own workplace, conduct research to locate the necessary information.
Instructions
FFH currently has 18 store managers who are over the age of 65, and most are considering retirement from the retail store chain. This presents quite the challenge in a changing economy with a global view, so there is an urgent need to create a new job description for the FHH store manager position and a succession plan strategy that addresses steps to take, policies to consider, and appropriate recommendations. If you choose to use a different organization, imagine a similar situation.
Include the following in your succession plan strategy for HR management and organizational leaders:
Analyze steps for designing a career development plan for FFH stores. What specific training programs should be included for these supervisory and management positions? What external development sources would you use? What legal standards need to be considered?
Explain what internal policies would need to be reviewed or implemented to support FFH's succession planning initiative. How would diversity planning be impacted?
Recommend a succession plan strategy for each FFH position roles/titles. FFH’s positions include:
Assistant Department Supervisor.
Department Supervisor.
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Succession Plan Strategy
Full Answer Section
Essential Duties and Responsibilities:- Develop and implement store-level business strategies to achieve sales and profitability goals.
- Manage store staffing and scheduling to ensure adequate coverage and meet customer needs.
- Oversee inventory management and ensure that products are properly stocked and displayed.
- Develop and implement marketing and promotional campaigns to attract and retain customers.
- Monitor store performance and make necessary adjustments to meet goals.
- Provide customer service and resolve customer complaints.
- Manage employee performance and development.
- Ensure compliance with all company policies and procedures.
- Bachelor's degree in business administration, retail management, or a related field.
- 5+ years of experience in a retail management position.
- Strong leadership and communication skills.
- Ability to multitask and manage multiple projects simultaneously.
- Experience with retail operations and inventory management.
- Experience with marketing and promotional campaigns.
- Knowledge of company policies and procedures.
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Work in a dynamic and challenging environment.
- Make a difference in the lives of customers and employees.
- Identify key positions and skills. FFH should first identify the key positions and skills that are needed to support the company's strategic goals. This can be done by conducting a job analysis of each position.
- Assess the current workforce. FFH should then assess the current workforce to identify employees who have the potential to be promoted to key positions. This can be done through performance reviews, skills assessments, and interviews.
- Develop career development plans. For each employee who is identified as having potential for promotion, FFH should develop a career development plan. This plan should identify the skills and experience that the employee needs to develop in order to be successful in the desired position.
- Provide training and development opportunities. FFH should provide training and development opportunities to help employees achieve their career goals. This can be done through internal training programs, external training programs, and mentoring programs.
- Track progress and make adjustments. FFH should track the progress of employees who are participating in the career development program. This will help to ensure that they are on track to achieve their goals and that the program is meeting its objectives.
- Leadership development
- Communication skills
- Conflict resolution
- Time management
- Delegation
- Performance management
- Coaching and mentoring
- Retail operations
- Inventory management
- Marketing and promotions
- Professional associations
- Online courses
- Conferences and workshops
- Executive education programs
- Identify
Sample Answer
New Job Description for FFH Store Manager Position
Job Title: Store Manager
Department: Retail
Reports To: Regional Manager
Summary:
The Store Manager is responsible for the overall success of their assigned store, including sales, profitability, customer service, and employee engagement. They oversee all aspects of the store's operations, including staffing, scheduling, inventory management, and marketing. The Store Manager also plays a key role in developing and implementing the company's strategic goals at the store level.
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