- Which statement best describes an emotionally intelligent leader?
A leader who expresses high emotions
A leader who repeats tried-and-tested responses to events.
A leader who says whatever is on the leader's mind.
A leader who pauses to think before responding. - Which is not a benefit of EI?
Greater commitment
Reduced anxiety and stress.
Increased optimism.
Flexibility in responding to change. - Which statement best describes EQ?
Supports complex reasoning.
Measurement of cognitive and logical intelligence
Important for intellectually demanding roles.
Essential to successful management and leadership - Which is not a characteristic of an emotionally intelligent leader?
Confident
Impulsive
Empathetic
Collaborative - Which statement describes the self-awareness dimension of the EI competency framework?
The ability to read your emotions and recognize their impact.
The ability to control your emotions and be flexible in handling change.
The ability to understand and react to others’ emotions
The ability to lead, influence, and develop others - Which dimension of the EI competency framework includes empathy, organizational awareness, and service orientation?
Social awareness dimension
Self-awareness dimension
Self-management dimension
Relationship management dimension - Which of the four dimensions of the EI competency framework is characterized by the ability to understand wider group?
Social awareness dimension
Self-awareness dimension
Self-management dimension
Relationship management dimension - Which competency can be found in the relationship management dimension of the EI competency framework?
Trustworthiness
Conflict management
Conscientiousness
Service orientation - Which statement is not a way to increase self-awareness?
Discover your blind spots.
Understand your habitual responses.
Understand your unconscious behavior
Suppress emotions - What is one way to improve motivation?
Manage one-to-one relationships
Become a coach or mentor
Engage in teamwork
Attend assertiveness - Which of the following is a sign of a potential emotional outburst by others?
Easily embraces change
Alert and engaged with their team
Helpful to others and quick to forgive
Agitated and withdrawn - When responding to an emotional outburst, which approach is characterized by dealing with the situation or person?
Avoidance
Smoothing over
Confrontation
Collaboration - When dealing with an emotional outburst, what would be the recommended next step after you have allowed the other person to speak?
Liten with empathy and reflect
Discuss possible next steps
Ask for specific examples
Suggest solutions
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Statement best describes an emotionally intelligent leader
Full Answer Section
- Impulsive. Emotionally intelligent leaders are able to regulate their emotions and avoid impulsive behavior.
- The ability to read your emotions and recognize their impact. Self-awareness involves understanding one's own emotions and how they influence behavior.
- Social awareness dimension. This dimension includes the ability to understand and react to others' emotions, as well as the broader social context.
- Social awareness dimension. This dimension focuses on understanding the wider group, including organizational culture and dynamics.
- Conflict management. This competency is part of the relationship management dimension and involves effectively handling disagreements and conflicts.
- Suppress emotions. Suppressing emotions can be harmful and is not a way to increase self-awareness. Instead, it's important to acknowledge and understand one's emotions.
- Become a coach or mentor. Coaching and mentoring can help improve motivation by providing guidance, support, and opportunities for growth.
- Agitated and withdrawn. These are signs of potential emotional distress and may indicate that a person is on the verge of an outburst.
- Confrontation. While confrontation can be necessary in some cases, it's important to approach it with empathy and respect.
- Listen with empathy and reflect. This helps the other person feel heard and understood, which can de-escalate the situation.
Sample Answer
- A leader who pauses to think before responding. Emotionally intelligent leaders are able to regulate their emotions and think before acting, which helps them make informed and effective decisions.
- Reduced anxiety and stress. While EI can help reduce anxiety and stress, it's important to note that EI is not a cure-all for these issues. Other factors, such as coping mechanisms and support systems, also play a role.
- Essential to successful management and leadership. EQ is crucial for effective leadership, as it enables leaders to understand and manage their own emotions, empathize with others, and build strong relationships.
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