- Forces of change. Hiring Gerry Robinson, a consultant, is an external force of change. What is another force
of change (internal or external) that demonstrates a need for change? (5 points) - Which of the 3 types of organizational change was occurring and why? (4 points)
- Discuss how each of the 3 stages in Lewin’s Change Model is demonstrated in “Arsenic and Old Lace.” List
and explain each stage. (6 points) - How does the Systems Model for Change prove true in “Arsenic and Old Lace?” (3 points)
- In reviewing Kotter’s 8 Steps for Leading Organizational Change, list 1 of the steps used and explain the
impact. (2 points) - In understanding why people resist change in the workplace, there is one that stands out significantly. Which
one is it and why? (5 points)
Be sure you use the study guide to answer the questions!
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