SOCIAL MEDIA ANALYSIS

The purpose of this paper is to provide an analysis of an organization and their social media
practices. For this Research Paper: Social Media Analysis Assignment, choose an
organization (for-profit or non-profit) in your local community such as a church, ministry, food
bank, or other type of business that provides direct services or indirect services to individuals or
families. Avoid selecting organizations that have little to no social media footprint (Trader’s
Joes, Apple, or Marlboro). Instead, select an organization that has an active presence, but in
which an analysis and repair of social media use could benefit their marketing efforts.

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Sample Answer

 

 

Organization: The Food Bank of Western New York

Social Media Platforms: Facebook, Twitter, and Instagram

Analysis

The Food Bank of Western New York (FBWNY) has a strong social media presence. On Facebook, the FBWNY has over 20,000 followers. On Twitter, the FBWNY has over 5,000 followers. And on Instagram, the FBWNY has over 10,000 followers.

Full Answer Section

 

 

 

The FBWNY uses social media to share information about its programs and services, to raise awareness about hunger in Western New York, and to engage with its supporters.

Here is a more detailed analysis of the FBWNY’s social media practices:

Facebook: The FBWNY posts regularly on Facebook, with an average of 2-3 posts per day. The FBWNY’s Facebook posts typically include a mix of text, photos, and videos. The FBWNY also uses Facebook to promote its events and campaigns.

Twitter: The FBWNY tweets regularly, with an average of 10-15 tweets per day. The FBWNY’s Twitter posts typically include links to articles about hunger, food security, and other related topics. The FBWNY also uses Twitter to retweet posts from other organizations and individuals who are working to end hunger.

Instagram: The FBWNY posts regularly on Instagram, with an average of 1-2 posts per day. The FBWNY’s Instagram posts typically include photos and videos of its food bank operations, its clients, and its volunteers. The FBWNY also uses Instagram to share stories about the people whose lives have been impacted by its work.

Overall, the FBWNY does a good job of using social media to connect with its supporters and to raise awareness about its mission. However, there are a few areas where the FBWNY could improve its social media practices.

Recommendations

Here are a few recommendations for the FBWNY to improve its social media practices:

  • Use more video: Video is a powerful tool for storytelling and engagement. The FBWNY could use more video on its social media channels to share stories about its clients, its volunteers, and its impact on the community.
  • Use more social listening: The FBWNY could use social listening tools to track conversations about hunger and food security on social media. This information could be used to inform the FBWNY’s social media content and to identify potential partners and collaborators.
  • Use more paid advertising: The FBWNY could use paid advertising on social media to reach a wider audience and to promote its events and campaigns.

Conclusion

The Food Bank of Western New York is a well-respected organization that is making a difference in the lives of people in need. The FBWNY uses social media effectively to connect with its supporters and to raise awareness about its mission. However, there are a few areas where the FBWNY could improve its social media practices, such as using more video, social listening, and paid advertising.

 

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