Crafting content for the Web including:
Organizing information and using a simple style
Writing concisely and chunking content
Linking to internal and external content
Highlighting information in Web content including:
Using headings and bullets
Giving directional cues and keywords
Using graphics and typography
Enhancing access to content and considering international audiences
Repurposing existing content
Protecting privacy
Documenting sources of information
Contributing content to workplace social and collaborative media