Situational Assessment / Environmental Scan – the broad view look at: CREST(N) Competitive Landscape – Is it a competitive industry? Who are primary competitors? What are they doing? Regulatory - Three levels of government – who are they? what can they do to change your business environment? Economic Factors – how is the economy doing? Social Trends – what’s happening? what’s changing?

FRAMEWORK FOR CASE ANALYSIS A. Situational Assessment / Environmental Scan – the broad  view look at: CREST(N) Competitive Landscape – Is it a competitive industry? Who are primary competitors? What are they doing? Regulatory  - Three levels of  government – who are they? what can they do to change your business environment? Economic Factors – how is the economy doing? Social Trends – what’s happening? what’s changing? Technological  factors- that would affect our business Natural Factors- how does the environment enter into this? B. SWOT Analysis Strengths / Weaknesses – internal assessment Opportunities / Threats – external assessment C. Problem Statement What is the primary problem in the case? Make sure you understand the difference between the actual problem and symptoms of it D. Alternatives List 4-5 – what can be done? E Criteria/evaluation What will you use to measure each alternative? (eg staff turnover? Staff motivation? profit? market share? survival?) F Analysis of the Alternatives What would be the pros and cons of each? How does each measure up against the criteria? G. Recommendation Which alternative would you recommend? H. Action Plan Who? What ? When? Where ? Why? How? I.  Contingency  Plan Briefly – in case your first plan of action isn’t quite working? PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET AN AMAZING DISCOUNT :)