Riverbend City,Conflict Management
Riverbend City,Conflict Management
Conflict Management
INTRODUCTION
Organizational teams do not always function smoothly; conflict within a team may arise from personal, substantive, or procedural disagreements. When it becomes
disruptive and escalates over time, conflict can prevent the team from achieving its assigned tasks. Concrete steps to foster better communication and even formal
negation may be required to resolve escalated disruptive conflicts. Our textbook offers a detailed analysis of the "strategic contingencies" model for organizational
power and of the use of sound political skills in service of the purposes of the larger organization instead of as a means of self-aggrandizement. Look for
applications of these principles in the sources you analyze in this week's deliverables
View the Riverbend City: Conflict Management exercise in this unit's studies. Analyze the scenario you have observed. Discuss the nature of the conflict, escalation of
the issue, and outcomes within the scenario. Address the characters' use and awareness of negotiation, power, and organizational politics, and consider suggestions or
improvements. Explain an applicable course concept that addresses the scenario.
https://media.capella.edu/CourseMedia/LeadershipProfile/scenarios/PSL7020_conflictManagement/media.asp
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Use your Organizational Behavior text to complete the following:Read Chapter 12, "Conflict Management," pages 376–405. Located below
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The above book is found under my bookshelf.