Research a contemporary crisis situation in the media. Evaluate from your perspective, what happened, how it happened, and what course of action you would recommend, from a manager's perspective, to improve the current situation. Pay close attention to the crisis in relation to the readings you have had in class.
Researching a contemporary crisis situation in the media
Full Answer Section
Recommendations for Improvement (Manager's Perspective):
- From a manager's standpoint, propose specific actions to improve the current situation.
- Link your recommendations to relevant crisis management concepts from your readings:
- Improved communication: Recommend holding regular press conferences, briefings, or using internal communication channels to keep stakeholders informed.
- Transparency and accountability: Emphasize the importance of honest communication about the situation and take responsibility for any mistakes.
- Decisive leadership: Advocate for clear and timely decisions from leadership to address the crisis and inspire confidence.
- Employee engagement: Suggest ways to keep employees informed, engaged, and supported during the crisis.
- Learning and adaptation: Recommend conducting a post-crisis review to identify areas for improvement in preparation for future challenges.
Example:
Crisis: Global Supply Chain Disruptions
Analysis: The COVID-19 pandemic and geopolitical tensions have significantly disrupted global supply chains. This has led to product shortages, price hikes, and production delays for various industries.
Recommendations:
- Improved communication: Managers can hold regular meetings with suppliers and customers to discuss challenges and adjust expectations.
- Transparency and accountability: Companies should be transparent about the impact on production and delivery times.
- Diversification: Managers can explore diversifying suppliers and production locations to reduce dependence on single sources.
- Building resilience: Invest in contingency plans to adapt to unexpected disruptions, such as increased inventory or alternative transportation routes.
Remember:
- Tailor your analysis and recommendations to the specific crisis you choose.
- Use evidence and concepts from your readings to support your arguments.
- Focus on actionable steps a manager can take to improve the situation.
By following this approach, you can effectively analyze a contemporary crisis and propose relevant managerial solutions based on your class learnings.
Sample Answer
1. Choose a Crisis:
- Pick a recent crisis situation from a reputable news source.
2. Background and Analysis:
- Briefly describe the crisis, including the who, what, when, and where.
- Analyze what happened and how it happened. Consider potential contributing factors based on your readings in class, such as:
- Lack of scenario planning or risk management.
- Ineffective communication or leadership.
- Failure to adapt to the evolving situation.
- Ignoring or downplaying early warning signs.