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Quality Improvement Presentation Poster

Create an abstract (100-250 words) and a poster for a presentation with voice-over for a quality improvement plan to executive-level leadership.

Introduction
Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, it is recommended that you complete the assessments in this course in the order in which they are presented.
As a master's-level nurse you will be responsible for promoting equitable quality of care. In the biopsychosocial model of care, there are a number of areas where you can have an impact on improving the quality, safety, and equitability of care. One example area where equitable quality of care is an issue is with medications, especially considering the cost of various medications to treat the same condition versus the effectiveness and potential side-effects of the medications. A further pharmacological concern for safe and quality care is medication errors. This could include considerations like a patient getting the wrong medication or a dangerous interaction due to other aspects of a patient's health and treatment situation. An example could be vitamin or herbal supplements the patient has not disclosed as part of the medication reconciliation process.
The ability to propose and promote quality improvements in care is a vital skill for a master's-prepared nurse. One aspect of this is understanding strategies for implementing best practice changes in a team, department, or care setting. Another is understanding how best practices can help lead to a continuous quality improvement cycle. Additionally, it is important to grasp how successful change strategies can be leveraged to help in the creation or implementation of clinical best practices. Part of this is considering the audience when proposing quality improvement projects or new best practices. Another part of this is being able to effectively communicate the goals, rationale, and benefits of a project.
One way to communicate the need for quality improvements, and your plans for achieving specific improvements, is through a presentation poster. This type of communication tool is used both in the work place and at professional and academic conferences. Being able to convey the essence and value of a project in a compelling and succinct way is a valuable skill, and it is vital within the constraints of a single poster.
Professional Context
As a master's-level nurse, you will be responsible for promoting equitable quality of care. In the biopsychosocial (BPS) model of care, there are a number of areas where you can have an impact on improving the quality, safety, and equitability of care. One example area where equitable quality of care is an issue is with medications, especially considering the cost of various medications to treat the same condition versus the effectiveness and potential side-effects of the medications. A further pharmacological concern for safe and quality care is medication errors. This could include considerations like a patient getting the wrong medication or a dangerous interaction due to other aspects of a patient's health and treatment situation. An example could be vitamin or herbal supplements the patient has not disclosed as part of the medication reconciliation process.
Scenario
For this assessment, you may take any number of approaches. Two suggestions are:
• Build upon the clinical issue that was the focus of your Change Strategy and Implementation assessment, and turn it into a full, organization- or community-wide quality improvement (QI) initiative.
• Or, identify a new issue related to a BPS clinical issue. The focus here should be on a specific patient or health care setting
As a master's-level nurse, your specific focus is on reviewing the implications of the data relevant to the clinical issue you are trying to address. Once you research this, review the aggregate data, and understand the BPS considerations relevant to the clinical issue, you can suggest strategies for improving the quality, equitability, and safety of care around the issue. You should act as an advocate for the value and need to pursue quality improvements to leadership and executives, as well as be able to present potential projects to a wide range of colleagues and community stakeholders.
Instructions
Create an abstract and a poster for a presentation with voice-over to your colleagues that will sell them on your quality improvement plan.
Abstract Requirements
• Your abstract should be 100–250 words.
• It should summarize the key information in your poster.
• Do not put your abstract on the poster itself; submit it as a separate document. Or, if you are using PowerPoint to help create your poster, create a new slide that is clearly labeled as your abstract.
Poster Requirements
• Your poster should include the following sections:
o Quality Improvement Methods.
o Evidence Supporting QI Methods.
o Change Strategy Foundation.
o Interprofessional Team Benefits.
o Overall Project Benefits.
• There are templates in PowerPoint or on the Internet that can help you get a start designing your poster.

You may build off your 2nd assessment for this assignment since you have already established a good foundation with change strategies and justification for it. This will be your quality improvement initiative or project.
You will need to add strategies to help implement your QI project because there is usually some resistance to change. There are many theories or strategies that can help assist with resistance to change, such as: PDCA or PDSA, Six Sigma, DMAIC, Lewin’s Change Management Model, McKinsey’s 7-S model, Kotter’s Theory, Nudge Theory, the ADKAR Model, Bridges’ Transition Model, Kubler-Ross’ Change Curve, and the Satir Change Model. You will need a strategy to help with the challenges of change and how to meet those challenges or the QI project may not be successful or may be halted.
Remember to include potential complications or limitations for the QI project and strategies to assist with change. It is important to not just identify complications or limitations but also ways to overcome or lessen the negative impacts.
When putting the poster together, envision that you are presenting this to administrators, insurance payors, policy makers, and the community, not just to healthcare workers and patients/families. What can you add to appeal to all of these stakeholders to encourage buy-in? For example, will your QI project not only improve safety and equitable care, but could it reduce costs or expenditures? Will it make processes more efficient or more effective? Will it improve healthcare statistics for the community, state, or country? You want to get as many people on your side as you can.

Full Answer Section

Poster Title:

Enhancing Medication Management: A Collaborative Approach to Quality Improvement

Quality Improvement Methods:

Medication Reconciliation Training
Pharmacist-led Patient Consultations
Cost-Transparency Tools

Evidence Supporting QI Methods:

Studies show improved medication adherence when patients receive clear medication instructions and have opportunities to discuss concerns with pharmacists [1, 2].
Effective medication reconciliation training reduces medication errors and improves patient safety [3].

Change Strategy Foundation:

Lewin's Change Management Model will guide our implementation.
We will create a "unfreeze" phase through education and awareness campaigns.
The "change" phase will involve training and pilot testing new protocols.
The "refreeze" phase will ensure sustainability through ongoing monitoring and feedback.

Interprofessional Team Benefits:

Nurses, pharmacists, and social workers will collaborate to identify and address patient needs.
Improved communication will enhance medication safety and patient education.

Overall Project Benefits:

Improved patient outcomes through better medication adherence and reduced medication errors.
Reduced healthcare costs associated with medication non-adherence and adverse events.
Increased patient satisfaction through cost-transparency and collaborative care.
Promotion of equitable access to medications by addressing social determinants of health.

Potential Complications/Limitations:

Staff time constraints for training and implementation.
Limited access to technology for cost-transparency tools.
Patient hesitancy to disclose medication use or social determinants of health.

Strategies to Address Challenges:

Offer flexible training options and highlight the benefits for patient care.
Secure grant funding or explore partnerships to implement cost-transparency tools.
Foster a trusting patient-provider relationship through open communication and cultural sensitivity training.

Call to Action:

Join us in creating a healthcare system where everyone has access to safe, effective, and affordable medications. Let's work together to improve medication management and empower patients to achieve optimal health outcomes.

This poster is intended for a broad audience, including healthcare administrators, insurance payors, policymakers, community members, and healthcare professionals.

Sample Answer

Promoting Equitable Medication Management: A Quality Improvement Initiative

This presentation explores a quality improvement (QI) plan to address medication disparities and enhance medication safety within our healthcare system. The initiative focuses on the biopsychosocial model of care, considering the social determinants of health that influence medication access and adherence. We propose a multi-pronged approach, including medication reconciliation training for staff, pharmacist-led patient consultations, and cost-transparency tools. Evidence from research on medication adherence and communication strategies supports these methods. Implementing this QI project has the potential to improve patient outcomes, reduce healthcare costs, and promote equitable access to safe and effective medications.