Describe a quality improvement initiative in your current or recent practice setting. What was the nurse’s role in the project? What was the outcome of the project? Has the improvement been sustained?
Quality Improvement Initiative
Full Answer Section
Intervention:
- A multidisciplinary team, including nurses, physicians, social workers, and case managers, developed a comprehensive discharge plan for heart failure patients.
- Nurses played a key role in patient education, teaching them about medication adherence, signs and symptoms of worsening heart failure, and the importance of follow-up appointments.
- Nurses also conducted phone consultations after discharge to assess patients' progress and address any concerns.
Outcome:
- After six months, hospital readmission rates for heart failure patients decreased by 18%, exceeding the project goal.
- Patient satisfaction scores regarding discharge education and post-discharge support also improved.
Sustainability:
- The comprehensive discharge plan and patient education materials were incorporated into standard practice for heart failure patients.
- Nursing staff received ongoing training to ensure continued effective communication and patient education.
- The multidisciplinary team continues to monitor readmission rates and make adjustments to the program as needed.
Note: This is just an example. You can replace the details with a specific initiative from your own experience or research.
Sample Answer
Quality Improvement Initiative: Reducing Hospital Readmissions for Heart Failure Patients
Setting: General cardiac care unit in a large metropolitan hospital.
Problem: Readmission rates for heart failure patients were above the national average.
Goal: Reduce hospital readmissions for heart failure patients by 15% within six months.