Deliverable: Develop a new quality assurance plan for the turnaround project.

From your experience, you already know the value of a comprehensive quality assurance plan. To convince the NearlyFree.com management that the NEO project turnaround will be successful. As part of the turnaround plan:

Prepare a cost of quality (COQ) analysis using a common method to classify cost.
Develop a new quality assurance plan for both planned and systematic activities.
Explain how the quality assurance plan supports project quality.
Consider its impact throughout the project.