Pursuing excellence in care, your large, not-for-profit HCO has moved many outcome measures to the best quartile. Associate turnover is down, patient satisfaction and market share are increasing. Senior leadership concludes that long-run success requires a shift to a population health mission. What arguments would you prepare to address the governing board? What counterarguments would you expect, and how would you respond? Should you explicitly propose developing a community coalition?
Pursuing excellence in care, your large, not-for-profit HCO has moved many outcome measures to the best quartile.
Full Answer Section
- Financial Opportunities:Grants, partnerships, and value-based care contracts often favor organizations actively engaged in population health initiatives.
- Talent Acquisition and Retention:A population health mission aligns with emerging healthcare trends, attracting and retaining top talent.
- Financial Risk:Initial investment in population health initiatives might raise concerns. Emphasize long-term cost savings and potential grant funding.
- Mission Creep:Board members might worry about neglecting traditional patient care. Assure them population health complements existing services and improves overall patient outcomes.
- Implementation Complexity:Emphasize a phased approach, leveraging existing resources and partnerships to ease the transition. Showcase successful population health models from other HCOs.
- Data and Measurement Concerns:Highlight data-driven strategies and partnerships with community organizations to gather and analyze relevant population health data.
- Broader Impact:Collaborate with diverse stakeholders (social services, schools, public health) to address community-wide health challenges.
- Shared Resources and Expertise:Leverage the expertise and resources of other organizations, increasing impact and cost-effectiveness.
- Sustainability and Trust:Building community partnerships fosters trust and increases the long-term sustainability of your initiatives.
- Frame it as a key strategyto achieve population health goals, not a separate project.
- Highlight potential partnersand their contributions to the coalition.
- Address potential concernsabout resource allocation and governance structure.
- Present a phased approachfor building the coalition with clear goals and metrics.
Sample Answer
Arguments for Transitioning to Population Health:
- Sustainability: Focusing on the overall health of the community can improve long-term patient outcomes and reduce future treatment costs.
- Proactive Approach: Shifting from reactive disease management to preventative care addresses upstream factors impacting community health.
- Community Impact: Addressing social determinants of health through partnerships improves overall community well-being and enhances your HCO's reputation.