Provide an example from your professional experience in which evidence-based decision-making model (EBDM) was effectively used and its impact on overall organizational outcomes (performance, morale, etc.).
Workers increasingly rely on means of technology-mediated communication in the workplace. Besides email, workers commonly utilize tools, such as instant messaging and virtual meeting spaces, to regularly interact with coworkers and clients. Do some research using The Wall Street Journal and locate an article related to technology-mediated communication in the workplace. Summarize your key findings from the article using the questions below to frame your discussion.
How do you think such tools impact interpersonal dynamics in the workplace?
What are the benefits and challenges of these tools?
How might those challenges be overcome through conscious leadership?
Full Answer Section
- Develop Interventions:Based on the evidence, the hospital implements a program that includes medication reconciliation at discharge, educational materials for patients, and follow-up phone calls from nurses.
- Monitor and Evaluate:The hospital tracks readmission rates after implementing the program to assess its effectiveness.
Impact: If the EBDM process leads to a reduction in readmission rates, the hospital benefits from:
- Improved patient outcomes
- Reduced costs
- Increased staff morale due to a sense of making a positive impact
This is just one example, and EBDM can be applied to various organizational decisions.
Technology-Mediated Communication in the Workplace: A Wall Street Journal Analysis
Here's a summary of a recent Wall Street Journal article (https://www.wsj.com/articles/communication-hybrid-workplace-11628795958) titled "How Workplace Communication Tech Took Over (and How to Make It Work)" by Stephanie Armour:
Impact on Interpersonal Dynamics:
- Benefits:Technology can facilitate communication across departments, locations, and time zones. It allows for quick updates, brainstorming sessions, and asynchronous communication.
- Challenges:Overreliance on technology can lead to a decline in face-to-face interaction, reducing opportunities for building rapport and fostering a sense of team spirit.
Benefits and Challenges:
- Benefits:Increased productivity, improved collaboration, access to a wider range of expertise, and the ability to work remotely.
- Challenges:Information overload, difficulty reading non-verbal cues, potential for miscommunication due to lack of context, and increased pressure to be constantly available.
Overcoming Challenges Through Leadership:
- Conscious leaderscan promote a culture that values both technology and face-to-face interaction.
- Setting clear expectationsaround response times and communication channels can help manage information overload.
- Encouraging virtual team-building activitiescan foster connections despite physical distance.
- Leaders acting as role modelsby respecting boundaries between work and personal life can help reduce pressure on employees to be constantly available.
By acknowledging the benefits and challenges of technology-mediated communication, and by taking conscious steps to address them, leaders can create a more positive and productive work environment.