CASE STUDY
Directions
Using information from the textbook and from outside reading, the student should respond to each question below as regards the corresponding case study in APA format in 2-3 paragraphs per question. All cited material must include both internal citations and a complete reference list at the end of the paper.
Case
Chapter 1, Exercise 1.1 - Managing a branch closure program: an exercise in planning and managing the process of change.
Please read the exercise and submit the materials required in Step 1 and Step 2. Steps 1 and 2 are all that is required for this case / exercise.
Please cite paragraphs. Use minimum 8 references. 2 Journal references minimum is required. Please put paragraph headings.
Attach you can find article (Chapter 1, Exercise 1.1) in word format as JPG. JPG table is also inside that word file.