1-1. Identify the factors that affect an organization's human resource potential.
1-2. Explain the correlation between a population's physical and mental health and its human resource potential.
1-3. Identify the organizational activities associated with preservation of employees' existing productive capabilities.
1-4. Describe the goal of rehabilitation of injured or ill employees.
1-5. A large percentage of the most productive inside sales representatives for Gamma, a financial services firm, have either left or are considering leaving to work for a local competitor. Concerned about the loss of valuable personnel, the risk management professional for the organization investigates the cause of the resignations. She determines the reason is not for a substantially higher salary. Instead, the answers she hears include a safer and less stressful work environment and promised opportunities for promotion. The most common response she gets, however, is that the most respected and productive co-workers have already left. The new firm also has a reputation of providing scholarships to promising students in the local community in financial need. Identify the human resource factors that could be influencing the competing firm's appeal.
2-1. Identify the difference between an injury and an illness.
2-2. Explain why the distinction between injury and illness is relevant in workplace settings.
2-3. Identify the general categories into which the majority of work-related injury causes of loss in manufacturing and retail businesses fall.
2-4. Identify the worksite causes of loss likely to produce disabling illnesses.
2-5. Identify what determines the extent of productivity loss when an employee retires or resigns.
2-6. Identify the two primary types of work-related violence.
3-1. Describe the strength and weakness of using risk assessment questionnaires in identifying personnel loss exposures.
3-2. Identify the types of information provided to the risk management professional by reviewing an organization's loss history.
3-3. Identify two insurance industry sources of information that are useful to a risk management professional in assessing an organization's potential personnel losses resulting from death or disability.
4-1. Identify the four categories of risk control techniques that may be applied to work-related injury and illness.
4-2. Identify examples of loss prevention techniques associated with physical causes of loss.
4-3. Identify examples of loss prevention techniques associated with procedural causes of loss.
4-4. Identify the physical activities associated with manual materials handling.
4-5. Identify examples of physical injuries that may result from improperly laid out workstations.
4-6. Describe the concept of biomechanics.
4-7. Summarize the rehabilitation process.
4-8. Contrast separation and duplication.
5-1. Identify the five key areas in which risk control measures can be used for workplace violence from co-workers.
5-2. Identify risk control measures that can be used to address risk associated with the termination process.
5-3. Identify the most effective way to control a kidnap and ransom loss.
5-4. Identify the advantages of a kidnap, ransom, and extortion insurance policy.
Application Question
5-5. An organization is opening a manufacturing plant in a foreign country considered a high-risk area. Identify measures the organization's risk manager should implement to reduce the possibility of a kidnap and ransom situation.
6-1. A large percentage of the most productive inside sales representatives for Gamma, a financial services firm, have either left or are considering leaving to work for a local competitor. Concerned about the loss of valuable personnel, Gamma's risk management professional investigates the cause of the resignations. She determines that Gamma's workers are not leaving to pursue a substantially higher salary. Instead, she discovers that the local competitor offers a safer and less stressful work environment and opportunities for promotion. The competitor also provides scholarships to promising local students in financial need, a practice that has elevated its prestige in the community.
a. Explain the human resource factors that apply to this case.
b. Gamma asks its risk management professional to help it establish a succession plan for when a senior partner retires. What should the risk management professional suggest?