Create an organizational chart that outlines the leadership structures and clinical departments at the facility you are planning. Include all positions that are required in your health care facility. Consider the organizational structure and roles that would shape the program and promote health care in a transformational way and build collaborative relationships with stakeholders.
Workflow Diagram
Create a high-level workflow diagram that explains the workflow process that occurs in your facility when a patient accesses and receives treatment. Apply systems theory and systems thinking, the continuum of care, use of evidence-based practice, and the IT systems required in these processes and for decision making.
Summary
Summarize the clinic’s organizational structure and provide your rationale for these decisions.
Full Answer Section
- Chief Nursing Officer (CNO): Leads the nursing team and ensures that patients receive safe, compassionate care.
- Chief Operating Officer (COO): Oversees the day-to-day operations of the facility, including finance, human resources, and information technology.
Clinical Departments
- Primary Care: Provides ongoing medical care for patients of all ages.
- Specialty Care: Provides specialized care for patients with specific medical conditions.
- Emergency Department: Provides care for patients with urgent or emergent medical needs.
- Labor and Delivery: Provides care for women during pregnancy, childbirth, and postpartum recovery.
- Pediatrics: Provides care for infants, children, and adolescents.
- Surgery: Provides surgical care for patients of all ages.
Workflow Diagram
Patient Access
- Patient schedules an appointment or arrives at the facility seeking care.
- Patient is registered and checked in at the front desk.
- Patient's vital signs are taken and a brief medical history is obtained.
- Patient is seen by a healthcare provider for evaluation and treatment.
- Patient receives any necessary tests or procedures.
- Patient is educated about their condition and treatment plan.
- Patient is discharged from the facility or referred to a specialist if necessary.
Systems Theory and Systems Thinking
The healthcare facility operates as a complex system with interconnected parts. Systems theory and systems thinking are applied to ensure that the system functions effectively and efficiently. This includes:
- Identifying and understanding the components of the system, such as patients, healthcare providers, departments, and technology.
- Analyzing the interactions between the components of the system.
- Identifying and addressing any bottlenecks or inefficiencies in the system.
- Using feedback loops to continuously improve the system.
Continuum of Care
The healthcare facility provides care across the continuum of care, from prevention and wellness to acute care and rehabilitation. This ensures that patients receive the right care at the right time.
Evidence-Based Practice
The healthcare facility utilizes evidence-based practice (EBP) to provide the best possible care to patients. EBP involves using research evidence, clinical expertise, and patient preferences to make decisions about care.
IT Systems
The healthcare facility uses a variety of IT systems to support its operations. These systems include:
- Electronic health records (EHRs) to store patient medical information.
- Computerized provider order entry (CPOE) to order tests, procedures, and medications.
- Clinical decision support (CDS) systems to provide evidence-based recommendations to healthcare providers.
- Telemedicine systems to provide care to patients remotely.
Decision Making
Decision making at the healthcare facility is based on a variety of factors, including:
- Patient's medical history and current condition.
- Evidence-based practice guidelines.
- Clinical expertise of healthcare providers.
- Patient preferences.
Organizational Structure
The healthcare facility has a flat, decentralized organizational structure. This structure empowers employees to make decisions and take ownership of their work. It also facilitates communication and collaboration between departments.
Rationale
The flat, decentralized organizational structure is designed to promote a culture of innovation and continuous improvement. It also allows the facility to be more responsive to the needs of patients and stakeholders.
Conclusion
The organizational structure and workflow processes outlined in this plan are designed to promote patient-centered care, evidence-based practice, and collaboration among stakeholders. By adhering to these principles, the healthcare facility can deliver high-quality, transformational care to its patients.