Read the articles on Uber’s corporate culture woes in the list of required readings for this Week. Susan
Fowler’s blog post created such turmoil in the company that the CEO at the time, Travis Kalanick, was
forced to resign. Dara Khosrowshahi replaced him and immediately after started instituting significant
culture changes, including Uber’s new cultural norms. This process is still unfolding and has prompted
significant discussion about toxic cultures, and negatively affected Uber’s IPO outcomes; the company
has struggled to gain footing in the markets. Do you think the new CEO will be successful in implementing
meaningful cultural changes at the company? Describe a couple of key measures that should take place
at the company to promote lasting cultural change.