Use the Internet or Basic Search: Strayer University Online Library to research conflict management strategies in modern health care organizations.
Modern health care organizations have unique cultural and demographic situations that often create conflict. Discuss at least two examples of situations where the application of either a collaborative or competitive strategy might be beneficial in managing conflict.
How would the use of these strategies reflect the value of inclusivity for the health care organization? Support your position with detailed examples.
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discuss the issue. They would need to be willing to listen to each other's concerns and to compromise. If they can find a solution that meets the needs of both departments, it can help to improve communication and cooperation between the two departments.
Example 2: A competitive strategy
A competitive strategy is a conflict management strategy that focuses on winning the conflict. This can be a beneficial strategy in situations where the conflict is between two individuals or groups within a health care organization. For example, if two nurses are competing for the same promotion, a competitive strategy could be used to win the promotion.
To implement a competitive strategy, the two nurses would need to focus on their own strengths and weaknesses and to develop a plan to win the promotion. They would also need to be prepared to challenge the other nurse's arguments and to defend their own arguments. If one of the nurses can successfully win the promotion, it can help to boost their confidence and their career prospects.
It is important to note that both collaborative and competitive strategies can be effective in managing conflict in modern health care organizations. The best strategy to use will depend on the specific situation. If the conflict is between two departments, a collaborative strategy may be the best option. If the conflict is between two individuals, a competitive strategy may be the best option.
In addition to collaborative and competitive strategies, there are a number of other conflict management strategies that can be used in modern health care organizations. Some of these other strategies include:
- Avoidance: This strategy involves avoiding the conflict altogether. This may be a good option if the conflict is minor or if it is not worth the time and effort to resolve.
- Accommodation: This strategy involves giving in to the other party's demands. This may be a good option if the other party is more powerful or if the conflict is not important to you.
- Problem-solving: This strategy involves working with the other party to find a solution that meets the needs of both parties. This may be a good option if the conflict is important to both parties and if they are willing to work together to find a solution.
- Superior authority: This strategy involves bringing in a third party, such as a supervisor or manager, to help resolve the conflict. This may be a good option if the conflict is too difficult to resolve on your own or if the other party is unwilling to cooperate.
The best way to manage conflict in a modern health care organization is to choose the strategy that is most likely to be successful in the specific situation. It is also important to be flexible and to be willing to change strategies if the first strategy is not working.
Here are some additional tips for managing conflict in modern health care organizations:
- Be respectful of the other party. Even if you disagree with the other party, it is important to be respectful of their opinions and feelings.
- Listen to the other party. It is important to listen to the other party's point of view, even if you do not agree with it.
- Be willing to compromise. In most cases, both parties will need to compromise in order to resolve the conflict.
- Be willing to walk away. If the conflict is not worth the time and effort, it may be best to walk away.
By following these tips, you can help to manage conflict in a healthy and productive way in your modern health care organization.