Review
Watch Mediation in Action https://webarchive.nationalarchives.gov.uk/video/acasorguk/LO3OMVWN8lk
Respond And Discuss
Respond to Chapter 9 discussion question 9.8 found in Personal Conflict Management: Theory and Practice
Which collaborative tactics are you the most/least comfortable using?
Identify examples when cooperative negotiation is appropriate.
What cooperative negotiation tactics would be the most effective in each example?
Are there any you consider to be wholly unethical?