Matt comes to the attention of the counselor through the employee assistance program

Matt comes to the attention of the counselor through the employee assistance program at the factory where he works. He was referred because of absenteeism and what his supervisor considered “mood swings.” Matt says that he is having a lot of stress at the plant. He has worked there for 12 years and believes he is good at his job. He says that his boss, who was transferred there from another location two years ago, is giving him a great deal of trouble. The two have had so many conflicts that Matt thinks his job is in jeopardy. Matt says that every morning the boss gets on his back about something. Matt wants to fight back, but he knows that he has to avoid trouble. Recently, he has been spending each morning seething. By the time the lunch break comes, he wants to explode. What he does instead is go to a neighborhood bar with a group of coworkers who have been going to the same place for years.

Lately, Matt has found that he is drinking more beer than usual at lunchtime. Twice the supervisor said he smelled beer on Matt’s breath in the afternoon. The second time, Matt was declared unfit for duty and sent to the medical office. Most of the time, Matt feels as stressed in the afternoon as he does in the morning. As he puts it, “I can’t wait to get home, put my feet up, smoke a couple of joints, and drink enough beer so I can go to sleep and start the whole thing again the next morning.” Matt is interested in making some changes, because both his job and his marriage are close to being over. He feels limited in what he can do, however, because of his belief that the supervisor is the problem. Given Matt’s situation, select one of the following behavioral interventions you believe to be useful?

a. Identifying high-risk situations and discovering better coping strategies for dealing with them

b. Relaxation training

c. Contingency contracting

d. Assertiveness training

Full Answer Section

     
  • This intervention can help him discover healthier coping mechanisms like exercise, relaxation techniques, or talking to a trusted friend.
  • Focus on Control: By recognizing high-risk situations, Matt can feel empowered to take control of his reactions. He can plan alternative responses to his supervisor's behavior.

Why other options are not as suitable:

  • Relaxation Training: While relaxation techniques can be helpful for managing stress, they don't address the specific situations triggering Matt's stress.
  • Contingency Contracting: This might be useful in the future, but it focuses on setting specific goals and rewards after behavior changes. Matt needs to first identify the problematic situations and coping mechanisms.
  • Assertiveness Training: Assertiveness training could be helpful in future interactions with his supervisor, but currently, Matt's focus should be on managing his own stress response before addressing communication issues.

Once Matt identifies the high-risk situations and develops healthier coping mechanisms, he might benefit from additional interventions like assertiveness training or relaxation techniques to further manage stress and improve communication.

Sample Answer

     

Out of the options listed, the most useful behavioral intervention for Matt's situation is:

a. Identifying high-risk situations and discovering better coping strategies for dealing with them.

Here's why this intervention is the most suitable:

  • Addressing the Root Cause: Matt's primary issue is the stress caused by his supervisor and the negative coping mechanisms he's adopted (drinking, smoking). Identifying these high-risk situations (interactions with the supervisor) is crucial.
  • Developing Healthy Coping Skills: Matt needs new strategies to manage his stress without resorting to alcohol and marijuana.