Managing Services Assessment

Order Description The aim of this assessment is to be able to establish an initial understanding of the specific requirements for service design and improvement to a given service. Module Assessment Criteria) You must demonstrate: ? A critical understanding of all aspects of service design ? The ability to analyse and evaluate the development process of product and service design ? The ability to appraise the detail elements contained within a service specification ? The ability to write in a business-like manner with a good standard of presentation Note: To attain a higher mark you must apply the elements of service design that are appropriate to the content of the report.