Managing Hospitality

Read the Case and upload your typed responses to the Case Questions as a Word document.

Woods, Robert. et. al. Managing Hospitality Human Resources. 5th edition. Lansing, MI: American Hotel & Lodging Educational Institute, 2012. ISBN-9780133097122.
Read: Woods, Chapter 3, “Planning and Recruiting”. Review Mini Case Studies (p. 48-50) and Case Study (p. 51) for class discussion and read Van der Wagen, Chapter 1, “The Event Environment”.