Listening Research

Business Tools: The Art of Listening

https://www.forbes.com/sites/forbeslacouncil/2018/05/30/business-tools-the-art-of-listening/?sh=7dc504e726b1

Listening to People

https://hbr.org/1957/09/listening-to-people

What Great Listeners Actually Do

https://hbr.org/2016/07/what-great-listeners-actually-do

Listening in the Business Context: Reviewing the State of Research

https://www.tandfonline.com/doi/abs/10.1080/10904010802174800

Good Listening Skills Make Efficient Business Sense

https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2133980

How I learned to be better at active listening as a manager

https://www.fastcompany.com/90372821/how-i-learned-to-be-better-at-active-listening-as-a-manager

Actions speak louder than words: How team trust and commitment enhance team action listening and team success-
Link works and PDF saved #1 (of 5 needed)

https://www.proquest.com/docview/2533237520?accountid=10650

The Key Role of Listening in Business: A Story of the Singapore Insurance Industry
Link works and PDF saved #2 (of 5 needed)

http://ezproxy.emich.edu/login?url=https://www.proquest.com/scholarly-journals/key-role-listening-business-story-singapore/docview/62421681/se-2?accountid=10650

A Study of Listening across Three Situational Variables----LINK NOT VALID

http://ezproxy.emich.edu/login?url=https://www.proquest.com/reports/study-listening-across-three-situational/docview/63083532/se-2?accountid=10650

Improving Listening Skills Used in Business: An Empirical Comparison of Discussion Length- LINK NOT VALID

http://ezproxy.emich.edu/login?url=https://www.proquest.com/reports/improving-listening-skills-used-business/docview/63512511/se-2?accountid=10650

The Listening behaviors of managers in the workplace- NEW.. might be too long
https://www.proquest.com/docview/305331833/A66647C398C24A84PQ/2?accountid=10650

Listening to your customers: the impact of perceived salesperson listening behavior on relationship outcomes.- NEW
https://www.proquest.com/docview/224862794/E7AA9A5A12D4DEFPQ/56?accountid=10650

Coping with organizational layoffs: Managers’ increased active listening reduces job insecurity via perceived situational control- NEW
https://www.proquest.com/docview/2558160077/fulltextPDF/F561C070198C41CBPQ/6?accountid=10650

Active Empathic Listening as a Tool for Better Communication

https://www.proquest.com/docview/1733234922/F561C070198C41CBPQ/113?accountid=10650