Changing clinical practice or staff behavior can be challenging. Please describe Lewins Theory of Change. Give an example where you or organization used this theory to implement change. Was the change successful or unsuccessful? Why? Include change theory elements in your rationale. If the change was unsuccessful, what could the organization have done differently (include utilization of a different change theory)?
Leadership in nursing
Full Answer Section
- Refreezing:This stage solidifies the change as the new "normal" by reinforcing new behaviors and integrating them into routines. This prevents backsliding to the old ways.
- Driving forces:Improved efficiency, data accuracy, better patient care.
- Restraining forces:Staff resistance to learning new technology, fear of workflow disruption, concerns about data privacy.
- Training staff on the EHR system.
- Addressing individual concerns and providing support.
- Gradually implementing the system in phases.
- Monitoring system usage and performance.
- Recognizing and rewarding individuals who adapt well.
- Integrating the EHR system into daily workflows.
- Underestimates the restraining forces:Resistance can hinder adoption and lead to errors.
- Neglects to refreeze:Staff might revert to old habits, rendering the change ineffective.
- Diffusion of Innovation theory:Focuses on how innovations spread within a social system. Understanding communication channels and leadership buy-in can be crucial.
- ADKAR model:Addresses individual change at the Awareness, Desire, Knowledge, Ability, and Reinforcement levels. Tailoring support based on individual needs can be beneficial.
Sample Answer
Lewin's theory, often referred to as the Force Field Analysis, proposes that change occurs through a three-stage model:
- Unfreezing: This stage involves disrupting the current equilibrium by identifying driving forces (motivating change) and restraining forces (resisting change). The goal is to weaken the restraining forces or strengthen the driving forces.
- Changing: This stage involves implementing the desired change and navigating challenges. It's crucial to address resistance and provide support to individuals as they adapt to new behaviors.