Choose one of the following scenarios:

You are an IT analyst, and your company has experienced a few recent phishing attacks, and you have been tasked with writing a standard operating procedure for maintaining security in emails.
You are a retail store manager, and your manager has asked you to develop a standard operating procedure for handling customer complaints.
You are an accountant, and the month-end closing process is being done inconsistently across your department; your supervisor wants you to create a standard operating procedure to ensure everyone completes the process the same way.
Information that should be captured and communicated during shift change hasn’t been, so as the nurse manager, you’re going to draft a standard operating procedure to ensure that communication improves.
As a hotel manager, you know it’s important to have a standard operating procedure for a fire alarm, but your predecessor never wrote one, and your employees don’t know what to do.
You have just been promoted to lead a social media marketing team, but there isn’t a standard operating procedure for what gets posted to which channels, who does the work, and when the posts are scheduled.
If you would prefer to write about a standard operating proposal scenario that is more familiar to you, such as one that you’ve experienced in your workplace or personal life, please reach out to your instructor via the Inbox to discuss your idea.