ING Direct Canada

ING Direct Canada Create a current state map for the mailroom operation for categories 1-3 (page 6). Start your value stream map with delivery of the mail to ING. Additional information: • Assume 1000 pieces of mail for your inventory calculations • Receiving and transporting the mail to the mailrooms take 5 min each • Creating the calculator tapes takes 5 minutes, in 20% of the cases the totals of the two tapes are different • Manual verification takes 1 minute, totals are rarely wrong. • Use a weighted average for the processing time of CIFing • You do not have to calculate total lead time and processing time since some of the processes are performed at the same time, but you need to show the timeline. • Show how you calculated your times Image you would present your value stream map to your boss. • Pencil is ok, sloppy is not !!! • Spell-check your work Value Stream Mapping Current State Instructions 10% Deduction for Each Day Late