Humanitarian Action & Development

EDUCATION
2021 – 2022 MA in Humanitarian Action & Development
Anwar Gargash Diplomatic Academy

2008 – 2013 B.Sc. in HR Management & Development
United Arab Emirates University

EXPERIENCE
ZAYED CHARITABLE & HUMANITARIAN FOUNDATION

2022 Quality & Excellence Analyst
Not given.

2020 Projects Support Officer
Working closely alongside the Projects & Programs Director Overseeing projects
Responsible for the coordination and delivery of charitable projects and programs
Reporting on progress, resources, finance or costings and updating projects records
Scheduling tasks & liaising with stakeholders and meetings for the project and programs team

2018 Public Relations Officer
Keeping web content current & managing branding guidelines
Managing social media presence & preparing reports on progress
Producing press-related documents including releases and briefings
Dealing with inquiries from the public, the press, and related organizations
Maintain an updated database of photos, videos, press releases, and reports for easy access
Organizing and attending events such as conferences, open days, exhibitions, tours, and visits
Coordinate the visits of diplomats and delegations and external visitors according to protocol

Additional Duties
Member of Zayed Foundation Initiatives Team
Member of Zayed Foundation Business Continuity Team
Member of Zayed Foundation Identity Re-Branding Team
Member of Zayed Foundation Humanitarian Aid Committee

UNITED ARAB EMIRATES UNIVERSITY
2016 Acting Head of English Language Testing Unit
IELTS & TOEFL Testing Centre Manager
A focal point for internal & external stakeholders
Supervise IELTS & TOEFL exams and offsite testing supervision
Process payment of staff & Faculty involved in exam administration
Allocating staff resources and budget responsibility for the department
Develop and execute a marketing plan and work to implement it over a given period

2014 Admin Coordinator of English Language Testing Unit
Registration of internal and external exam candidates
Maintaining records, data entry, and reporting

Additional Duties
Head of CEC UAEU Marketing Committee
Member of UAEU Employees Training Plan Team

Training Accomplishments
Advance Certificate in strategic management
Project Management Professional training
Diploma in Humanitarian Development
Certificate of Business Professional CBP
Certificate of Digital Marketing CDMP
Crisis Communication Management
Community Initiatives Management
Humanitarian Response to conflict
Certificate in Team Management
Key Performance Indicators (KPIs)