Human resources management system that supports the firm’s functions
A potential client wants you to be the project manager for a project that involves moving to a new computerized human resources management system that supports the firm’s functions such as staffing, compensation, employee relations, and benefits. The client is very vague about what needs to be done, and all they know is that they do not like the current system.
Identify the types of questions you could ask the client to gain a better understanding of the scope of the project.
Other than having the client answer your questions, what other activities could you engage in to gain a better understanding
Sample Answer
Questions to Understand Project Scope:
Current System:
- Describe your biggest frustrations with the current HR system?
- Can you provide specific examples of how the current system hinders your HR processes?
- What features and functionalities are missing from the current system?
- Are there any integrations with other systems that need to be maintained?
- When was the last time the current system was upgraded?