Human Relations in Organizations: Applications and Skill Building. Robert N. Lussier. Ninth Edition.

Human Relations in Organizations: Applications and Skill Building. Robert N. Lussier. Ninth Edition. McGraw-Hill-Irwin Publishing, New York NY, 2013 (ISBN: 978-0-07-802920-2) complete the Human Relations Abilities and Skills self-assessment found in Appendix A (pp. 447-448). Score your responses using the Profile Form on pages 448-449. Using these scores, and the information from the Changing Behavior Model found on pages 452-453, develop your own Human Relations Plan. Make sure your plans are realistic, specific and achievable.