Human Behavior

In Chapter 2 on the heroic spirit of capitalism, authors Mackey and Sisodia (2014) suggest that “changes and challenges offer great business opportunities, but they cannot be effectively addressed if we use the same mental models we have operated with in the past. “Business as usual” will not work anymore. We need a new paradigm for business, a new philosophy to lead and work by” (p. 30).

For your initial post this week, offer your thoughts and perspective on the quotation above. Develop your post by addressing the following aspects:

  1. What “business as usual” practices are no longer valid, and why?
  2. What should be the new philosophy and paradigm for business, and why?
  3. What organization today exemplifies either the “business as usual” or the new paradigm, and what practices of that organization make it stand out?

Full Answer Section

     
  • Globalized Marketplace:Companies now operate in a complex global landscape with diverse stakeholders. A one-size-fits-all approach no longer works.
  • Resource Scarcity and Sustainability:Environmental concerns and resource depletion necessitate a shift towards sustainable business practices.
The New Paradigm: Beyond Profit To thrive in this new environment, businesses need a paradigm shift towards a more holistic approach. This new philosophy should encompass:
  • Purpose Beyond Profit:Companies should operate with a clear social or environmental purpose that aligns with their core business.
  • Stakeholder Capitalism:Businesses should consider the needs of all stakeholders - employees, customers, communities, and the environment - not just shareholders.
  • Sustainability and Innovation:Adopting sustainable practices and embracing innovation are crucial for long-term success.
  • Transparency and Authenticity:Building trust with stakeholders requires transparency in operations and a genuine commitment to ethical behavior.
Examples: Business as Usual vs. New Paradigm
  • Business as Usual:Company X prioritizes short-term profits by cutting corners on employee benefits and environmental regulations. This approach might lead to initial success, but could backfire in the long run due to employee dissatisfaction, negative press, and potential fines.
  • New Paradigm:Company Y prioritizes sustainability by using recycled materials, investing in renewable energy, and treating its employees fairly. While initial costs might be higher, this approach attracts environmentally conscious consumers, fosters employee loyalty, and positions the company for long-term success.
Examples of Organizations:
  • New Paradigm:Patagonia, a clothing company, is known for its commitment to environmental activism, using recycled materials, and advocating for land conservation.
  • Business as Usual:Fast fashion companies prioritize low production costs and rapid product turnover, often at the expense of labor practices and environmental sustainability.
By embracing the new paradigm of purpose, stakeholder focus, and sustainability, businesses can not only be successful but also contribute to a better future. The choice is clear: adapt or be left behind.  

Sample Answer

     

Rethinking Business as Usual: A New Paradigm for the 21st Century

Mackey and Sisodia's quote (2014) rings true in today's dynamic and interconnected world. "Business as usual" practices are becoming increasingly ineffective due to several key factors:

  • Shifting Stakeholder Priorities: Consumers are no longer solely driven by price. They are increasingly concerned with a company's social and environmental impact, ethical practices, and commitment to a larger purpose.
  • Technological Disruption: Rapid technological advancements are constantly changing industries and consumer behavior. Businesses that cling to outdated models risk being overtaken by agile competitors.