Your local hospital would like to provide a new program for the community based on different products, service divisions, or segments offered by the hospital. You have been hired to manage the marketing for the new program that will be used within your community. Your supervisor has reminded you that it is important to know your consumers to effectively market to them. You have been tasked with creating a proposal for the new program based on research conducted in your area.
How will you measure the demand for healthcare services in your community?
Which market attributes would you rely on to support this assessment?
Sample Answer
To effectively market a new healthcare program in Kisumu, it is crucial to conduct thorough market research to understand the specific needs and demands of the community. Here are the strategies I would employ to measure demand and identify relevant market attributes:
1. Community Needs Assessment:
- Conduct Surveys: Distribute surveys to a representative sample of the community to gather information about their health needs, preferences, and willingness to pay for healthcare services.
- Focus Groups: Organize focus groups with community members to discuss their experiences with healthcare and identify unmet needs.