How we communicate has changed over time from an emphasis on official business letter correspondence and meetings to emails, chats, bots, virtual, video teleconferencing, and others. Today, managers still spend most of their time reading, though this is mode of communication is declining.
Relationship building is critical to a manager and an organization's success. Making connections within and outside an organization is critical in today's business environment.
In this discussion, consider the roles that managers play in communicating with employees and relationship building. Trust and accountability are probably the two most character traits stakeholders look for in "good" managers. Without trust, a manager will not be able to motivate and retain employees, implement goals and change, or relate the simplest of instructions to stakeholders and expect results.
Research how trust, accountability, and communication issues impact work teams and organization success. Create a 2-3 minute video explaining your analysis of one of these topics along with a written summary of your analysis and post in the discussion. You can choose from a variety of video tools including the video options you may have on your phone or computer. Here are some other ideas:
Voice Over PowerPoint
Screen O Matic
Vimeo
Full Answer Section
Trust
Trust is the foundation of any successful relationship. It is essential for team members to be able to trust each other to be honest, reliable, and competent. When team members trust each other, they are more likely to collaborate effectively and to share their ideas and feedback freely.
Accountability
Accountability is the willingness to take responsibility for one's actions and results. It is important for team members to be accountable to each other and to their manager. When team members are accountable, they are more likely to be motivated and to achieve their goals.
Communication
Communication is the key to effective teamwork. Team members need to be able to communicate clearly and openly with each other. This includes sharing information, asking for help, and providing feedback. When team members communicate effectively, they are more likely to work together efficiently and to solve problems effectively.
Impact on Work Teams and Organization Success
When trust, accountability, and communication are lacking in work teams and organizations, it can have a negative impact on their success. Some of the potential consequences include:
- Decreased productivity: Team members who do not trust each other or who are not accountable to each other are less likely to be productive.
- Increased turnover: Team members who do not feel valued or respected are more likely to leave the organization.
- Decline in morale: Team members who do not have good relationships with each other or with their manager are more likely to have low morale.
- Difficulty achieving goals: Teams that are not able to trust, communicate, and hold each other accountable are less likely to achieve their goals.
How to Build Trust, Accountability, and Communication
There are a number of things that managers can do to build trust, accountability, and communication in their teams. These include:
- Be transparent: Managers should be transparent with their team members about their goals, expectations, and decision-making process.
- Be fair: Managers should treat all of their team members fairly and with respect.
- Be supportive: Managers should provide their team members with the resources and support they need to be successful.
- Encourage collaboration: Managers should create opportunities for team members to collaborate and to learn from each other.
- Establish clear expectations: Managers should set clear expectations for their team members and provide regular feedback.
- Provide opportunities for growth and development: Managers should provide their team members with opportunities to grow and develop their skills.
By following these tips, managers can create a team environment where trust, accountability, and communication thrive. This will lead to improved team performance and organizational success.
Conclusion
Trust, accountability, and communication are essential for the success of work teams and organizations. When these factors are lacking, teams and organizations can suffer from decreased productivity, increased turnover, and a decline in morale. Managers can play a key role in building trust, accountability, and communication in their teams by being transparent, fair, supportive, and encouraging.
Sample Answer
Video Summary
[Insert video link here]
Written Summary
Trust, accountability, and communication are essential for the success of work teams and organizations. When these factors are lacking, teams and organizations can suffer from decreased productivity, increased turnover, and a decline in morale.