- How is HR structured in your organization? Who is the top HR professional and what is that person's title? Who does that person report to? What does this tell you about the relative importance of HR in your organization? (Use TTEC Technology company as the organization)
- Discuss a time when you have either experienced or witnessed discrimination. What did you do about it?
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How HR structured in your organization
Full Answer Section
The top HR professional at TTEC is the Chief Human Resources Officer (CHRO). The CHRO reports directly to the CEO. This tells us that HR is a very important function at TTEC.
Relative Importance of HR at TTEC
The fact that the CHRO reports directly to the CEO is a strong indication of the relative importance of HR at TTEC. The CEO is the top executive at the company, and the fact that the CHRO reports directly to the CEO means that HR is considered to be a critical function to the company's success.
In addition, the fact that TTEC has a dedicated HR team with four specialized teams (Global HR Operations, Talent Acquisition, Learning and Development, and HR Strategy and Analytics) further underscores the importance of HR at the company.
Benefits of a Strong HR Function
TTEC benefits from having a strong HR function in a number of ways. For example, a strong HR function can help TTEC to:
- Attract and retain top talent
- Improve employee engagement
- Reduce employee turnover
- Create a positive work environment
- Ensure compliance with employment laws and regulations
Conclusion
TTEC's HR department is structured into four main teams: Global HR Operations, Talent Acquisition, Learning and Development, and HR Strategy and Analytics. The top HR professional at TTEC is the Chief Human Resources Officer (CHRO), who reports directly to the CEO. This tells us that HR is a very important function at TTEC.
TTEC benefits from having a strong HR function in a number of ways, such as by helping the company to attract and retain top talent, improve employee engagement, reduce employee turnover, create a positive work environment, and ensure compliance with employment laws and regulations.
Sample Answer
HR Structure at TTEC
TTEC's HR department is structured into four main teams:
- Global HR Operations: This team is responsible for the day-to-day operations of the HR department, such as payroll, benefits, and employee relations.
- Talent Acquisition: This team is responsible for recruiting and hiring new employees.
- Learning and Development: This team is responsible for training and developing employees.
- HR Strategy and Analytics: This team is responsible for developing and implementing HR strategies and for analyzing HR data.
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