Analyze Hitachi Consulting’s problems with its legacy human resources system. What management, organization, and technology factors were responsible for these problems? What was the business impact of these problems?
13-15 List and describe the major information requirements for Hitachi’s new HR system.
13-16 Was a cloud-based system appropriate for Hitachi Consulting? Why or why not?
13-17 What steps did Hitachi take to make sure its new HR system was successful?
13-18 What were the benefits of the new HR system? How did it change operational activities and decision making at Hitachi Consulting? How successful was this system solution?