Facilitation skills

Required Text
Digital Resource: Adams, K., & Galanes, G. (2017). Communicating in groups: Application and skills (10th ed.). New York, NY: McGraw-Hill. eISBN-13: 9781259983283
Required References
Active Presence. (2013, October 7). Facilitation skills: Best & worst facilitator practices [Video file]. Retrieved from Facilitation Skills: Best & Worst Facilitator Practices (Links to an external site.)
American Psychological Association. (2004). Are six heads as good as twelve? [Web page]. Retrieved from http://www.apa.org/research/action/jury.aspx (Links to an external site.)
Chapman, A. (2014). Emotional intelligence [Web page]. Retrieved from https://www.businessballs.com/building-relationships/emotional-intelligence-eq-1991/ (Links to an external site.) (Links to an external site.)
Cheon, J., & Grant, M. (2009). Active listening: Web-based assessment tool for communication and active listening skill development. TechTrends, 53(6), 24-32.
EQI.com. (n.d.). Definition of emotional intelligence [Web page]. Retrieved from http://eqi.org/eidefs.htm#Innate (Links to an external site.)
Frederick, J. (2017, June 28). Understanding jurors' nonverbal communication (Links to an external site.). GPSolo eReport, 2(1). Retrieved from https://www.americanbar.org/groups/gpsolo/publications/gpsolo_ereport/2012/august_2012/understanding_jurors_nonverbal_communication/
Goleman, D. (n,d.). Emotional intelligence [Web page]. Retrieved from http://www.danielgoleman.info/topics/emotional-intelligence/ (Links to an external site.)
Henman, L. (n.d.). Groups as systems [PDF file]. Retrieved from http://www.henmanperformancegroup.com/articles/group-systems.pdf (Links to an external site.)
Human Metrics. (n.d.). Jung Typology Test [Web page]. Retrieved from http://www.humanmetrics.com/cgi-win/jtypes2.asp (Links to an external site.)
Institute for Health and Human Potential (IHHP). (n.d.). Test your emotional intelligence [Web page]. Retrieved from http://www.ihhp.com/free-eq-quiz/ (Links to an external site.)
Kahn Academy. (2014, February 15). Self concept, self identity, and social identity: Individuals and society [Video file]. Retrieved from Self concept, self identity, and social identity | Individuals and Society | MCAT | Khan Academy (Links to an external site.)
Keirsey.com. (n.d.). Welcome to the Keirsey Temperament Sorter (KTS-II) [Web page]. Retrieved from http://www.keirsey.com/sorter/register.aspx (Links to an external site.)
Lucas, A. (2015, April 15). The Importance of Verbal & Non Verbal Communication [Web page]. https://www.livestrong.com/article/156961-the-importance-of-verbal-non-verbal-communication/ (Links to an external site.)
McConnell, K. (2014, November 21). Leveraging your personality in the workplace: Understanding your Myers Briggs core type [Video file]. Retrieved from, Leveraging Your Personality in the Workplace: Understanding Your Myers Briggs Core Type (Links to an external site.)
MindTools. (n.d.). Body language: Understanding Non-Verbal Communication (Links to an external site.) [Web page]. Retrieved from https://www.mindtools.com/pages/article/Body_Language.htm
Queendom. (n.d.). Emotional intelligence test [Web page]. Retrieved from http://www.queendom.com/tests/access_page/index.htm?idRegTest=3037 (Links to an external site.)
Skills You Need. (n.d.). Non-verbal communication [Web page]. Retrieved from http://www.skillsyouneed.com/ips/nonverbal-communication.html (Links to an external site.)
Weis, W. L., Hanson, L., & Arnesen, D. W. (2009). The use of training groups in raising self and social awareness and enhancing emotional intelligence. Journal of Organizational Culture, Communications and Conflict 13(2), 83-103.
Recommended References
Chang, J. (2008). The role of anonymity in deindividuation behavior: A comparison of deindividuation theory and the social identity model of deindividuation effects [Web page]. Retrieved from http://www.baylor.edu/content/services/document.php?id=77099 (Links to an external site.)
Greer, L. (2014). Managing conflict in teams [Video file]. Retrieved from Lindred Greer: Managing Conflict in Teams (Links to an external site.)
HeroicImaginationTV. (2011). Group identity - Ingroup and outgroup formation [Video file]. Retrieved from Group Identity - Ingroup and Outgroup Formation (Links to an external site.)
Haines, R., & Cheney Mann, J. E. (2011). A new perspective on de-individuation via computer-mediated communication. European Journal of Information Systems, 20(2), 156-167. http://dx.doi.org/10.1057/ejis.2010.70
Kets de Vries, M. F. R. (2013, December). The Eight Archetypes of Leadership. [Web page]. Harvard Business Review. Retrieved from https://hbr.org/2013/12/the-eight-archetypes-of-leadership (Links to an external site.)
Korovyakovskaya, I., Yu, C., & Hyonsong, C. (2016). An investigation of the relationships between three types of conflict and perceived group performance in culturally diverse work groups. Journal of Organizational Culture, Communications and Conflict 20(1), 30-46.
Martínez-Tur, V., Peñarroja, V., Serrano, M. A., Hidalgo, V., Moliner, C., Salvador, A., . . . Molina, A. (2014). Intergroup conflict and rational decision making. PLoS One, 9(12), e114013. http://dx.doi.org/10.1371/journal.pone.0114013
Masland, L. C., & Lease, A. M. (2013). Effects of achievement motivation, social identity, and peer group norms on academic conformity. Social Psychology of Education: An International Journal, 16(4), 661-681. http://dx.doi.org/10.1007/s11218-013-9236-4
PsyBlog. (n.d.) Social loafing: When groups are bad for productivity [Blog post]. Retrieved from http://www.spring.org.uk/2009/05/social-loafing-when-groups-are-bad-for-productivity.php (Links to an external site.)
Schnall, E., & Greenberg, M. J. (2012). Groupthink and the Sanhedrin. Journal of Management History, 18(3), 285-294. http://dx.doi.org/10.1108/17511341211236228
Siegel, D. J. (2010, November). Vying for the prize. Association for Psychological Science. Retrieved from http://www.psychologicalscience.org/index.php/publications/observer/2010/november-10/vying-for-the-prize-competition-in-large-and-small-groups.html (Links to an external site.)
Surowiecki, J. (2016). The Power of the collective [Video file]. Retrieved from James Surowiecki: The Power of the Collective (Links to an external site.)
Tripp and Tyler. (2014). A conference call in real life [Video file]. Retrieved from https://www.youtube.com/watch?v=DYu_bGbZiiQ (Links to an external site.)
Wilhelm, T. (2012). Group norms that work [Video file]. Retrieved from Group Norms That Work