Discretion and Bias in Performance Evaluation
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Explore the article topics inherent in the performance appraisal process and select any two you feel might be more prevalent during the performance evaluation process in organizations. State your rationale and be specific.
Sample Answer
- Goal setting and feedback: Goal setting is an important part of the performance appraisal process. It helps employees to know what is expected of them and to focus their efforts on achieving those goals. Feedback is also important, as it helps employees to understand how they are doing and to identify areas where they can improve.
- Performance standards: Performance standards are the criteria that are used to measure employee performance. They should be clear, measurable, and objective. Performance standards that are not clear or measurable can lead to problems, such as employees not knowing what is expected of them or managers not being able to accurately assess employee performance.