First, introduce yourself to the class. Include your major and anything you would like to share about yourself. Then address the prompt below.

Describe a difficult conversation you were involved in or one that you witnessed. In your main post, describe the following details:

Describe the conversation techniques used (if any).
Explain your interpretation of the conversation.
Propose how the conversation could have been better managed to make it less difficult and more productive.
Describe the outcome.