Creating barriers biased toward team members who were technologically savvy and maybe from a younger generation
Not taking into consideration nonnative English speakers
Not taking into account visual disabilities that made relying on the app a challenge; and
Forcing employees to have more screen time than they were comfortable with causing physical discomfort among some
The decision was made to offer communication in multiple forms, including text messages, app-based direct messaging, printed communication, and voicemails. Each team member had to opt into one type of communication. Each person could also choose their language of choice for the communication.
QUESTION: Could you tell us more about language barrier, and concern about screen time?