Cultural Understanding

Two-part: First: Based on the reading, what are the key factors that you may need to take into consideration when working with someone who is ethnically different from yourself? What communication skills would you use in that situation? Describe your possible countertransference. Please cite your sources and respond to at least one other student’s post.
Reference
Gallardo, M. E., Neville, H. A., Sue, D. W., & ebrary, I. (2014). Case studies in multicultural counseling and therapy. Hoboken, N.J: John Wiley and Sons, Inc. Retrieved from Ebook Central in the Touro library (Read Chapters 1 and 3)
Second part:Based on the film for this threaded discussion, how can we communicate with children or adolescents, who are bullied at school? How can we communicate with children or adolescents, who are the perpetrators of bullying? How can we communicate with parents of bullied children or parents of bullies?