Core differences between offline and online Organizational Learning Mechanisms (OLMs)

Full Answer Section

     

Online OLMs are those that are connected to the internet or other digital technologies. They can involve a variety of activities, such as e-learning courses, webinars, and social media platforms. Online OLMs can be more cost-effective and time-efficient than offline OLMs, and they can reach a wider audience. However, they may not be as effective for providing hands-on learning experiences or building relationships between employees.

Scenario:

A large multinational corporation is implementing a new global customer relationship management (CRM) system. The company has employees in over 100 countries, and it needs to ensure that all employees are trained on the new system in a timely and efficient manner.

OLM:

Online/internal OLM

Justification:

An online/internal OLM would be the most effective structure for this scenario because it would allow the company to train all of its employees on the new CRM system in a timely and efficient manner, regardless of their location. The company could develop an e-learning course on the new CRM system and make it available to all employees. Employees could take the course at their own pace and on their own time. The company could also use webinars and social media platforms to provide additional support and training to employees on the new CRM system.

Benefits of using an online/internal OLM for this scenario:

• Cost-effectiveness: Online OLMs are typically more cost-effective than offline OLMs.
• Time-efficiency: Online OLMs can be more time-efficient than offline OLMs, as employees can complete the training at their own pace and on their own time.
• Reach: Online OLMs can reach a wider audience than offline OLMs, as employees from all over the world can participate.
• Flexibility: Online OLMs offer more flexibility than offline OLMs, as employees can choose when and where they want to complete the training.

Conclusion

Online/internal OLMs can be an effective way to train employees on new systems and processes, especially for large multinational corporations with employees in multiple locations. Online OLMs are cost-effective, time-efficient, and flexible, and they can reach a wide audience.

Sample Answer

  Offline OLMs are those that are not connected to the internet or other digital technologies. They typically involve face-to-face interactions, such as training courses, workshops, and mentorship programs. Offline OLMs can be effective for providing hands-on learning experiences and building relationships between employees. However, they can be costly and time-consuming to implement.