Conflicts

Answer the following questions in clear and complete sentences.

  1. What is conflict? Provide an elaboration of what conflict is and where it may stem from?
  2. In the video on communication climates, 6 pairs of contrasting communication behaviors are reviewed

which create supportive or defensive communication environments. Select one of the pairs to elaborate

on. What does it mean, what type of behaviors should we notice. What makes one productive/healthy and

the other destructive? Provide an example.

  1. Take the Conflict Style Personality test. Do you agree/disagree with the result? How might conflict style

impact your relationships?

  1. There are certain situations in which you cannot have a win-win outcome. Explain why and provide an

example of one of those situations.