- Define and give examples of three intangible conflict issues. (20 points)
- Explain the S-TLC system for dealing with conflict situations. Provide examples. (20 points)
- Demonstrate how one should manage or resolve interpersonal conflicts according to each theory: psychodynamic theory, attribution theory, uncertainty theory, social exchange theory, systems theory (50 points). All five theories should be addressed. (50 points)
- Correctly create a four part I-statement using a specific example. (10 points)
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