What’s a communication breakdown? This can be anything where your (or someone else’s) communication goals were not achieved. This can be a misunderstanding with a friend or family member (either face-to-face or through a mediated channel like a text message, email, etc.), a miscommunication at work, or other appropriate scenarios.
You can summarize a particular conversation or series of events where concepts related to communication processes, channel choice and usage, perception, use of language or other verbal communication concepts, nonverbal cues, or any other conceptual areas from the chapters named above could be used in explaining why communication was not successful or effective.
Explain how your new communication knowledge helps you better understand the miscommunication. Use course concepts to demonstrate your understanding of them and the situation.
Introduction
Describe and contextualize the communication breakdown (provide a preview of what happened, what was the setting, etc.)
Discuss why you have selected the particular situation you will be discussing (this could range from it ended a relationship, resulted in a mistake at work, caused a missed deadline or opportunity, etc.)
Preview the communication areas you will be using in your analysis
Select concepts that you think will best explain what occurred
Offer definitions or descriptions of the most relevant dimensions of either the concept or theory