Case 14.3 Video Case: IT Ethics in the Workplace

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Video Case: IT Ethics in the Workplace
In the digital age, most organizations are tracking employee activity in all kinds of ways in an effort to become more productive. Some are measuring keystrokes or using programs that can tell supervisors when a keyboard has beern idle for 15 minutes. Others use keywords to flag which websites employees visit-and block ones that aren't related to work-or are checking employees e-mails and instant messages to make sure that they don't contain inappropriate or proprietary material
Indeed, nearly every aspect of work is now measurable in some way: Hours are tracked via security badges and fingerprint scanners, locations are monitored using GPS, and certain employee activities are captured by digital camera and video. While it's clear that employers can measure nearly everything employees do, the question for many is whether they should. To find out, it's important for companies to have a clear sense of what they hope to accomplish-and to be forthcoming and transparent in their communication with employees. When employee monitoring is done poorly, businesses may find that what they hoped to gain in productivity is undermined by what they lose in engagement and trust.
Visit YouTube and search for the video "Ethics in the Workplace to IT Team 8." Answer the following questions.